Privacy Policy

This Privacy Policy describes how CrispVid ("we", "our", or "us") handles information in connection with crispvid.com (the "Service"). We are committed to respecting your privacy and being clear about our practices.

1. Information We Collect

If you create an account, we may collect information such as your email address and, if you use Google Sign-In, your name and profile picture. We may also collect basic account and usage information, such as your processing history and credit balance, and any information you voluntarily provide when contacting us for support.

2. Video Content

Your video is deleted shortly after processing is complete.

3. Cookies

We use a session cookie to keep you signed in. We do not use tracking or advertising cookies.

4. How We Use Information

We use the information described above to operate and maintain the Service, manage your account and credit balance, process payments, respond to your requests, and to maintain and improve the Service generally.

5. Sharing of Information

We do not sell your information. We may share information with service providers who help us provide the Service — for example, Stripe for payment processing and Google for sign-in, if you choose to use it — or where required by applicable law.

6. Payment Data

Payments are processed by Stripe. We do not store your card details.

7. Data Security

We take reasonable measures designed to protect information associated with your account. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain account information for as long as reasonably necessary to provide the Service and maintain your account, or as otherwise required by law.

9. Your Choices and Rights

You may request access to, correction of, or deletion of your information at any time by contacting us as described below.

10. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect information from children under 13.

11. Changes to This Policy

We may revise this Privacy Policy from time to time. Your continued use of the Service after any such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this policy, you can reach us at hi@crispvid.com.